Must-have Skills for a HandymanMarch 29, 2019
With the advent of online handymen businesses, the competition is heating up in the handyman industry. When hiring a handyman, homeowners today don’t have a dearth of options. For handymen, the need to stand out from the crowd is more than ever before. A handyman may be a subject matter expert and know their job like the back of their hand; however, if they fail to conduct themselves in a professional manner, many homeowners may reject them. On the other hand, a handyman who brings years of experience and skills to the table will get instant recognition and better jobs. We, in this post, take a look at some skills that every handyman who aspires to excel in their field must develop.
Homeowners hate unresponsive handymen. To assure your customers that everything is going according to the plan, give them regular updates. Before taking up a project, talk to the customer and ask relevant questions to understand their expectations. To build trust, answer questions by current and potential customers in a timely fashion.
To up your game, work on your body language. Always greet customers with a smile. When talking to your customers, make eye contact. Learn to talk in a soft yet confident and reassuring tone.
- Time management
Handymen who work on multiple projects at the same time have a lot on their plate. To excel in their profession, a handyman must master the skill of time management. To ensure the delivery timelines of a project are not impacted by another requirement, plan your projects well in advance.
The first thing that you should do after taking up a new job is to estimate the time required for execution. When planning your day, always keep buffer time for contingencies. To plan your day better, use to-do lists. Learn to distinguish between urgent tasks and those that can wait.
- Critical thinking
Simply put, critical thinking is a person’s ability to analyze information objectively and make informed decisions. Developing this skill will help you come up with sustainable solutions, which is something that every homeowner expects from their provider. When analyzing information, don’t let confirmation bias shroud your judgment.
Listen carefully to what the homeowner has to say. Ask them questions and learn to differentiate between assumptions and facts. When you have the necessary information, try to create a course of action in your mind. Most importantly, never jump the gun, and predict the effect of every action before coming up with a final action plan.
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